The devivery format can be Online or Offline within 90 days from the purchase date. However, please note that due to the current COVID-19 pandemic and/or other extenuating circumstances, the format and delivery of any pre-booked Services with us may result in changes in the delivery and format of our Services from in-person learning to virtual/ Distance Learning Course, or vice versa.
Please note that any necessary changes to delivery mode and format will be communicated to you as our priority in writing as far in advance to the Commencement Date as possible by a member of the ACG team, so as to avoid any undue inconvenience.
In case you do not receive an e-mail from us with instructions to schedule your coaching session, you must contact us within 5 days from the date of your order.
If you have any questions or suggestions about our Delievery Policy, do not hesitate to contact us at firstname.lastname@example.org